We have the privilege of working with some of the most well known Organizations in the world from various industries and we don’t take this lightly. Our clients engage us in a number of ways to come up with business critical issues, increase productivity and help them thrive in a networked world where customers and employees have become increasingly empowered. We view our clients as partners and work collaboratively with them to achieve results they can measure.
We work both diligently and intelligently to ensure that the needs of our clients come first. And we’re not afraid to push the envelope or encourage restraint. We are only as good as the reputation of our clients, and we willingly put our own reputation on the line to ensure that they get as much out of the relationship as we do.
With Document Management Systems implemented at our clients, each document or email, fax, scanned item, or saved Web page is assigned a profile sheet or “template” which typically contains a long description for the document, author, client/matter information, document type (brief, contract, memo, etc.) and perhaps other items. For example, an insurance company might want to identify the state law governing policies or contracts. A firm representing a real estate developer might need extra fields to identify the client (the developer), the specific property, and various tenants. Both the profile and the full text of the document are indexed for rapid retrieval. A file name is assigned by the document management system, which decides where to store the document based on criteria set up by the firm (author, document type, client/matter number). This process is transparent to the end-user who never even sees the underlying structure..